Privacy Policy

Last updated: 21.11.2025.

TrainingHood ("we", "us", "our") provides a mobile application and website used for organizing fitness sessions, communicating between coaches and clients, and managing personal training information.

This Privacy Policy explains how we collect, use, store, and protect personal information of users who use:

  • The TrainingHood mobile app (iOS and Android)
  • The TrainingHood website

By creating an account, using our app, or accessing our website, you agree to this Privacy Policy.

If you do not agree, please stop using the app and website.

1. Data We Collect

1.1 Information you provide directly

We may collect:

  • Account details
    Username, name, surname, email address, phone number, gender, date of birth, and password.
  • Profile information
    Profile photos, gym or studio information, and optional personal details you decide to share.
  • Messages and communication
    Chats, messages, training notes, and interactions with other users.
  • Training and scheduling data
    Sessions, exercises, schedules, attendance, and progress.

1.2 Automatically collected information

When you use the app or website, we may automatically collect:

  • Device model, operating system, browser type
  • IP address
  • App usage statistics (for performance and debugging)
  • Crash data

1.3 Cookies (Website only)

We may use cookies to:

  • Improve functionality
  • Remember your language settings
  • Analyze usage

You may disable cookies in your browser settings.

2. How We Use the Data

We use personal data to:

  • Create and manage user accounts
  • Allow coaches and clients to communicate
  • Display schedules, sessions, and training progress
  • Provide customer support
  • Improve the app performance
  • Ensure security and prevent abuse

We do not sell personal data to third parties.

3. Legal Basis for Processing (GDPR)

If you are in the European Union, we process your data based on:

  • Consent (when you register or provide data voluntarily)
  • Contract (providing services you request)
  • Legitimate interest (app functionality, security, debugging)

4. Data Sharing

We may share data only with:

  • Service providers required to operate the application (e.g., hosting, cloud providers)
  • Law enforcement if required by applicable law

We do not share or sell user data to marketers or unrelated third parties.

5. Data Storage and Retention

We store data only as long as necessary for:

  • Account operation
  • App functionality
  • Legal obligations

If you delete your account:

  • Personal data and messages may be permanently deleted
  • Some technical logs may be retained for security or legal compliance

6. International Data Transfer

Your data may be stored or processed in different countries depending on server location.

We take reasonable steps to protect user information regardless of location.

7. Security

We implement reasonable technical measures, including but not limited to:

  • HTTPS encryption (where available)
  • Secure password storage
  • Limited access to personal data

However, no system is fully secure, and users understand this when using the app.

8. Children's Privacy

TrainingHood is not intended for children under 13 years old.

If we learn that a child's data has been collected, we will delete it promptly.

9. User Rights (GDPR and Other Laws)

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion ("right to be forgotten")
  • Restrict processing
  • Object to processing
  • Export your data

You may exercise these rights by contacting us at:

traininghood.app@gmail.com

10. Third-Party Services

If we use third-party services (e.g., analytics, hosting, crash reporting), they may process data on our behalf.

We will update this policy if new integrations are added.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

If changes are significant, users may be notified inside the application.

12. Contact Information

If you have questions, requests, or complaints about this Privacy Policy, contact:

Name: TrainingHood

Email: traininghood.app@gmail.com

Country: Serbia

By using TrainingHood, you confirm that you have read and understood this Privacy Policy.